.claims-page {
  min-height: 100vh;
  background: var(--white);
}

.claims-header {
  position: sticky;
  top: 0;
  z-index: 100;
  background: rgba(255, 255, 255, 0.96);
  border-bottom: 1px solid var(--gray-200);
  backdrop-filter: blur(8px);
}

.claims-header__inner {
  display: flex;
  align-items: center;
  gap: 20px;
  max-width: 1200px;
  margin: 0 auto;
  padding: 14px 24px;
  width: 100%;
  box-sizing: border-box;
}

/* Site-wide claims header logo — same size & box on every multi-page */
.claims-header__brand {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  align-self: center;
  line-height: 0;
  margin: 0;
  padding: 0;
  max-width: min(320px, 42vw);
}

.claims-header__brand .fcib-logo,
.claims-header .fcib-logo {
  display: block;
  width: auto !important;
  max-width: 100% !important;
  height: auto !important;
  max-height: clamp(105px, 10vw, 149px) !important;
  aspect-ratio: 638 / 329;
  object-fit: contain;
  object-position: left center;
}

.claims-header__nav {
  display: flex;
  align-items: center;
  gap: 20px;
  margin-left: auto;
  font-size: 0.92rem;
  font-weight: 600;
}

.claims-header__nav a:not(.claims-header__phone):hover {
  color: var(--green-hover);
}

.claims-header__phone-mobile {
  display: none;
}

.claims-header__phone-stack {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  flex-shrink: 0;
  text-align: center;
}

.claims-header__phone-mobile-stack {
  display: none;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  flex-shrink: 0;
  text-align: center;
}

.claims-header__phone-stack .claims-header__phone,
.claims-header__phone-mobile-stack .claims-header__phone-mobile {
  justify-content: center;
}

.claims-header__app-link {
  display: inline-block;
  max-width: 7.25rem;
  font-size: 0.64rem;
  font-weight: 600;
  letter-spacing: 0.01em;
  text-transform: none;
  color: var(--green);
  line-height: 1.2;
  white-space: normal;
  text-align: center;
  text-decoration: underline;
  text-decoration-color: rgba(0, 200, 83, 0.45);
  text-underline-offset: 2px;
}

.claims-header__app-link:hover {
  color: var(--green-hover);
  text-decoration-color: currentColor;
}

.claims-page .lang-switch {
  display: flex;
  gap: 4px;
  margin-left: 8px;
}

.claims-page .claims-header--banner {
  position: sticky;
  top: 0;
  z-index: 3;
  background: rgba(255, 255, 255, 0.08);
  border-bottom: 1px solid rgba(255, 255, 255, 0.2);
  backdrop-filter: blur(3px);
  -webkit-backdrop-filter: blur(3px);
  box-shadow: none;
}

.claims-page .claims-header--banner .claims-header__nav a:not(.claims-header__phone),
.claims-page .claims-header--banner .claims-header__tool-return,
.claims-page .claims-header--banner .claims-header__app-link {
  color: var(--white);
  text-shadow: 0 1px 4px rgba(0, 0, 0, 0.45);
}

.claims-page .claims-header--banner .claims-header__app-link {
  text-decoration-color: rgba(255, 255, 255, 0.5);
}

.claims-page .claims-header--banner .claims-header__nav a:not(.claims-header__phone):hover,
.claims-page .claims-header--banner .claims-header__tool-return:hover,
.claims-page .claims-header--banner .claims-header__app-link:hover {
  color: var(--green-light);
  text-decoration-color: currentColor;
}

.claims-page .claims-header--banner .lang-switch__btn {
  color: rgba(255, 255, 255, 0.92);
  border-color: rgba(255, 255, 255, 0.35);
  background: rgba(0, 0, 0, 0.18);
  text-shadow: 0 1px 3px rgba(0, 0, 0, 0.35);
}

.claims-page .claims-header--banner .lang-switch__btn:hover {
  background: rgba(0, 0, 0, 0.28);
  border-color: rgba(255, 255, 255, 0.5);
}

.claims-page .claims-header--banner .lang-switch__btn.is-active {
  background: rgba(0, 200, 83, 0.35);
  border-color: var(--green-light);
  color: var(--white);
}

.claims-page .claims-header--banner.is-scrolled {
  background: rgba(255, 255, 255, 0.96);
  border-bottom-color: var(--gray-200);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  box-shadow: 0 6px 20px rgba(10, 18, 32, 0.1);
}

.claims-page .claims-header--banner.is-scrolled .claims-header__nav a:not(.claims-header__phone) {
  color: var(--navy);
  text-shadow: none;
}

.claims-page .claims-header--banner.is-scrolled .claims-header__tool-return {
  color: var(--green);
  text-shadow: none;
}

.claims-page .claims-header--banner.is-scrolled .claims-header__tool-return:hover {
  color: var(--green-hover);
}

.claims-page .claims-header--banner.is-scrolled .claims-header__app-link {
  color: var(--green);
  text-shadow: none;
  text-decoration-color: rgba(0, 200, 83, 0.45);
}

.claims-page .claims-header--banner.is-scrolled .claims-header__app-link:hover {
  color: var(--green-hover);
  text-decoration-color: currentColor;
}

.claims-page .claims-header--banner.is-scrolled .lang-switch__btn {
  color: var(--gray-600);
  border-color: var(--gray-200);
  background: var(--white);
  text-shadow: none;
}

.claims-page .claims-header--banner.is-scrolled .lang-switch__btn.is-active {
  background: var(--green);
  border-color: var(--green);
  color: var(--white);
}

.claims-hero {
  position: relative;
  min-height: clamp(320px, 42vw, 480px);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  color: var(--white);
  overflow: hidden;
}

.claims-hero__media {
  position: absolute;
  inset: 0;
  z-index: 0;
}

.claims-hero__media img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: brightness(1.25);
}

.claims-hero__overlay {
  position: absolute;
  inset: 0;
  z-index: 1;
  background:
    linear-gradient(180deg, rgba(10, 10, 10, 0.08) 0%, rgba(10, 10, 10, 0.28) 38%, rgba(10, 10, 10, 0.68) 100%),
    linear-gradient(90deg, rgba(10, 18, 32, 0.32) 0%, rgba(10, 18, 32, 0.06) 52%, rgba(10, 18, 32, 0.22) 100%);
  pointer-events: none;
}

.claims-hero__content {
  position: relative;
  z-index: 2;
  padding: clamp(1.5rem, 4vw, 2.5rem) 24px clamp(2rem, 5vw, 3.5rem);
  max-width: 760px;
}

.claims-hero__eyebrow {
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--green-light);
  margin-bottom: 12px;
}

.claims-hero h1 {
  font-family: var(--font-serif);
  font-size: clamp(2rem, 4vw, 3rem);
  line-height: 1.15;
  margin-bottom: 16px;
}

.claims-hero__lead {
  font-size: 1.08rem;
  line-height: 1.6;
  opacity: 0.95;
  margin-bottom: 28px;
}

.claims-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.claims-hero__btn {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.claims-hero__btn-icon {
  flex-shrink: 0;
}

.claims-hero__btn-outline {
  border-color: var(--white);
  color: var(--white);
}

.claims-hero__btn-outline:hover {
  background: var(--white);
  color: var(--black);
}

.claims-section {
  padding: 64px 0;
}

.claims-section--carrier-phones {
  background: var(--white);
  padding-top: 48px;
}

.claims-carrier-phones__toolbar {
  margin-bottom: 20px;
}

.claims-carrier-phones__state {
  display: inline-flex;
  flex-direction: column;
  gap: 6px;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--navy);
}

.claims-carrier-phones__state select {
  min-width: 220px;
  font: inherit;
  padding: 10px 12px;
  border: 1px solid var(--gray-200);
  border-radius: 8px;
  background: var(--white);
}

.claims-carrier-phones__table-wrap {
  overflow-x: auto;
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  background: var(--white);
  box-shadow: var(--shadow-sm);
}

.claims-carrier-phones__table {
  width: 100%;
  border-collapse: collapse;
  min-width: 420px;
}

.claims-carrier-phones__table th,
.claims-carrier-phones__table td {
  padding: 14px 18px;
  text-align: left;
  border-bottom: 1px solid var(--gray-200);
}

.claims-carrier-phones__table thead th {
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--navy);
  background: var(--off-white);
}

.claims-carrier-phones__table tbody th {
  font-weight: 600;
  color: var(--black);
}

.claims-carrier-phones__table tbody td a {
  color: var(--green-hover);
  font-weight: 700;
  text-decoration: none;
}

.claims-carrier-phones__table tbody td a:hover {
  text-decoration: underline;
}

.claims-carrier-phones__note {
  margin-top: 14px;
  font-size: 0.88rem;
  color: var(--gray-600);
  line-height: 1.5;
}

.claims-section--steps {
  background: var(--off-white);
}

.claims-section--experience {
  background: var(--white);
}

.claims-section--products {
  background: linear-gradient(180deg, var(--off-white) 0%, var(--white) 100%);
}

.claims-section--repair {
  background: var(--off-white);
}

.claims-section--cta {
  background: var(--green-dark);
  color: var(--white);
}

.claims-section h2 {
  font-family: var(--font-serif);
  font-size: clamp(1.6rem, 3vw, 2.2rem);
  color: var(--black);
  margin-bottom: 12px;
}

.claims-section--cta h2 {
  color: var(--white);
}

.claims-section__lead {
  max-width: 720px;
  color: var(--gray-600);
  margin-bottom: 32px;
  line-height: 1.65;
}

.claims-section--cta .claims-section__lead,
.claims-section--cta p {
  color: rgba(255, 255, 255, 0.9);
}

.claims-section__split {
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 40px;
  align-items: start;
}

.claims-steps {
  list-style: decimal;
  padding-left: 1.25rem;
  display: grid;
  gap: 14px;
  color: var(--text);
  line-height: 1.6;
}

.claims-callout {
  background: var(--white);
  border: 1px solid var(--gray-200);
  border-radius: 14px;
  padding: 28px 24px;
  box-shadow: var(--shadow-sm);
}

.claims-callout h3 {
  font-family: var(--font-serif);
  font-size: 1.25rem;
  margin-bottom: 10px;
  color: var(--black);
}

.claims-callout p {
  color: var(--gray-600);
  margin-bottom: 18px;
  line-height: 1.55;
}

.claims-pillars,
.claims-repair-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
}

.claims-pillar,
.claims-repair-card {
  background: var(--white);
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  padding: 24px 20px;
}

.claims-section--experience .claims-pillar {
  box-shadow: var(--shadow-sm);
}

.claims-pillar h3,
.claims-repair-card h3 {
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--black);
  margin-bottom: 8px;
}

.claims-pillar p,
.claims-repair-card p {
  color: var(--gray-600);
  line-height: 1.55;
  font-size: 0.95rem;
}

.claims-products {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 24px;
}

.claims-product {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 16px;
  border: 1px solid var(--gray-200);
  border-radius: 999px;
  background: var(--white);
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text);
  cursor: pointer;
  transition: all var(--transition);
}

.claims-product:hover,
.claims-product.is-active {
  border-color: var(--green);
  background: rgba(0, 200, 83, 0.1);
  color: var(--green-hover);
}

.claims-product__icon {
  font-size: 1.1rem;
  line-height: 1;
}

.claims-panels {
  background: var(--white);
  border: 1px solid var(--gray-200);
  border-radius: 14px;
  padding: 28px 24px;
  box-shadow: var(--shadow-sm);
}

.claims-panel h3 {
  font-family: var(--font-serif);
  font-size: 1.35rem;
  margin-bottom: 16px;
  color: var(--black);
}

.claims-panel ol {
  list-style: decimal;
  padding-left: 1.25rem;
  display: grid;
  gap: 12px;
  color: var(--text);
  line-height: 1.6;
}

.claims-panel[hidden] {
  display: none;
}

.claims-cta {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 40px;
  align-items: start;
}

.claims-cta__buttons {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 20px;
}

.claims-guest-form {
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.2);
  border-radius: 14px;
  padding: 24px;
}

.claims-guest-form h3 {
  font-family: var(--font-serif);
  font-size: 1.3rem;
  margin-bottom: 8px;
}

.claims-guest-form__alert {
  background: rgba(255, 255, 255, 0.12);
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 12px;
  padding: 16px 18px;
  margin-bottom: 18px;
}

.claims-guest-form__alert strong {
  display: block;
  font-size: 1rem;
  margin-bottom: 8px;
  color: var(--white);
}

.claims-guest-form__alert p {
  margin: 0;
  font-size: 0.92rem;
  line-height: 1.55;
  color: rgba(255, 255, 255, 0.92);
}

.claims-guest-form__alert a {
  color: var(--green-light);
  font-weight: 700;
}

.claims-guest-form__lead {
  font-size: 0.92rem;
  margin-bottom: 18px;
  line-height: 1.5;
}

.claims-guest-form__hint {
  font-size: 0.86rem;
  line-height: 1.5;
  margin: -6px 0 16px;
  color: rgba(255, 255, 255, 0.82);
}

.claims-guest-form__hint--after-description {
  margin-top: 8px;
  margin-bottom: 20px;
  font-style: italic;
  color: rgba(255, 255, 255, 0.88);
}

.claims-guest-form__lead a {
  color: var(--green-light);
  text-decoration: underline;
}

.claims-guest-form label {
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-size: 0.88rem;
  font-weight: 600;
}

.claims-guest-form input,
.claims-guest-form select,
.claims-guest-form textarea {
  font: inherit;
  padding: 10px 12px;
  border: 1px solid var(--gray-200);
  border-radius: 8px;
  background: var(--white);
  color: var(--black);
}

.claims-guest-form__grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
  margin-bottom: 14px;
}

.claims-guest-form__full {
  margin-bottom: 14px;
  grid-column: 1 / -1;
}

.claims-upload-fieldset {
  border: 1px solid rgba(255, 255, 255, 0.22);
  border-radius: 12px;
  padding: 18px;
  margin: 0 0 16px;
}

.claims-upload-fieldset legend {
  font-weight: 700;
  font-size: 0.95rem;
  padding: 0 6px;
  color: var(--white);
}

.claims-upload-fieldset__hint {
  margin: 0 0 14px;
  font-size: 0.86rem;
  line-height: 1.5;
  color: rgba(255, 255, 255, 0.88);
}

.claims-upload-field {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 12px;
  font-size: 0.88rem;
  font-weight: 600;
}

.claims-upload-field input[type="file"] {
  font: inherit;
  color: var(--white);
}

.claims-upload-list {
  list-style: none;
  margin: 0 0 12px;
  padding: 0;
  display: grid;
  gap: 6px;
}

.claims-upload-list li {
  font-size: 0.84rem;
  color: rgba(255, 255, 255, 0.9);
}

.claims-upload-list span {
  color: rgba(255, 255, 255, 0.65);
}

.claims-form-message {
  margin-bottom: 12px;
  font-size: 0.92rem;
}

.claims-form-message.is-success {
  color: var(--green-light);
}

.claims-form-message.is-error {
  color: #ffb4b4;
}

.claims-footer {
  padding: 28px 0 40px;
  background: var(--black);
  color: rgba(255, 255, 255, 0.75);
  font-size: 0.9rem;
}

.claims-footer a {
  color: var(--green-light);
}

.claims-overlay {
  position: fixed;
  inset: 0;
  z-index: 1000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
}

.claims-overlay[hidden] {
  display: none;
}

.claims-overlay__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(17, 17, 17, 0.55);
}

.claims-overlay__dialog {
  position: relative;
  width: min(720px, 100%);
  max-height: 90vh;
  overflow-y: auto;
  background: var(--white);
  border-radius: 16px;
  padding: 32px 28px 28px;
  box-shadow: var(--shadow-lg);
}

.claims-overlay__close {
  position: absolute;
  top: 12px;
  right: 14px;
  border: 0;
  background: transparent;
  font-size: 1.8rem;
  line-height: 1;
  color: var(--gray-600);
  cursor: pointer;
}

.claims-overlay__dialog h2 {
  font-family: var(--font-serif);
  font-size: 1.5rem;
  margin-bottom: 24px;
  padding-right: 32px;
  color: var(--black);
}

.claims-overlay__options {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-bottom: 20px;
}

.claims-overlay__option {
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  padding: 22px 18px;
}

.claims-overlay__option h3 {
  font-size: 1.05rem;
  margin-bottom: 8px;
  color: var(--black);
}

.claims-overlay__option p {
  font-size: 0.92rem;
  color: var(--gray-600);
  line-height: 1.5;
  margin-bottom: 16px;
}

.claims-overlay__guest-actions {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.claims-overlay__emergency {
  font-size: 0.9rem;
  color: var(--gray-600);
  padding-top: 8px;
  border-top: 1px solid var(--gray-200);
}

.claims-overlay__emergency a {
  color: var(--green-hover);
  font-weight: 700;
}

.btn--outline-dark {
  background: transparent;
  color: var(--black);
  border-color: var(--gray-400);
}

.btn--outline-dark:hover {
  border-color: var(--black);
  background: var(--off-white);
}

@media (max-width: 768px) {
  .claims-pillars,
  .claims-repair-grid,
  .claims-section__split,
  .claims-cta,
  .claims-overlay__options {
    grid-template-columns: 1fr;
  }

  .claims-header__inner {
    flex-wrap: wrap;
    padding: 12px 16px;
  }

  .claims-header__nav {
    display: none;
  }

  .claims-header__brand {
    flex: 1 1 auto;
    max-width: min(220px, 58vw);
  }

  .claims-header__brand .fcib-logo,
  .claims-header .fcib-logo {
    max-height: 72px !important;
  }

  .claims-header__phone-mobile-stack {
    display: flex;
    margin-left: auto;
    align-items: center;
  }

  .claims-header__phone-mobile {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.88rem;
    font-weight: 700;
  }

  .claims-header__phone-mobile-stack .claims-header__app-link {
    max-width: 5.75rem;
    font-size: 0.58rem;
    line-height: 1.15;
  }

  .claims-hero__content {
    padding-bottom: 32px;
  }
}

@media (max-width: 480px) {
  .claims-guest-form__grid {
    grid-template-columns: 1fr;
  }

  .claims-hero {
    min-height: 360px;
  }

  .claims-hero__actions {
    flex-direction: column;
    align-items: stretch;
  }

  .claims-hero__actions .btn {
    width: 100%;
    min-height: 48px;
    justify-content: center;
  }


}

/* Header contact number: black with green glow */
.claims-header__phone,
.claims-header__phone-mobile,
.claims-header__nav a.claims-header__phone,
.claims-page .claims-header--banner .claims-header__phone,
.claims-page .claims-header--banner .claims-header__phone-mobile,
.claims-page .claims-header--banner.is-scrolled .claims-header__phone,
.claims-page .claims-header--banner.is-scrolled .claims-header__phone-mobile {
  color: #000;
  text-shadow: var(--fcib-phone-glow);
}

.claims-header__phone:hover,
.claims-header__phone-mobile:hover,
.claims-header__nav a.claims-header__phone:hover,
.claims-page .claims-header--banner .claims-header__phone:hover,
.claims-page .claims-header--banner .claims-header__phone-mobile:hover,
.claims-page .claims-header--banner.is-scrolled .claims-header__phone:hover,
.claims-page .claims-header--banner.is-scrolled .claims-header__phone-mobile:hover {
  color: #000;
  text-shadow: var(--fcib-phone-glow-hover);
}